FAQs

Shipping/Returns

How long does it take for orders to ship?

Orders can take up to 5 business days to ship (if the order is in stock and not a pre-order.) Thank you for being patient with me as I wear many hats and do almost everything myself :) Drop days are on Fridays, and I usually start shipping those orders the following Monday.

What is your return policy?

Unless an order is final sale, you have 14 days from the DELIVERY DATE (not the return label creation date) to return an item. We do not offer refunds, only STORE CREDIT. Items must be un-worn and un-washed and free of scents and stains. Orders shipped back after the 14 day window are subject to a restocking fee and/or will be shipped back to the customer at the customer's expense. To start a return, use this portal. To read more about returns, go here.

What is "re-do"?

Re-do is a returns service! if you purchase this, you will not be charged for the return label when you return an item. If you do not purchase re-do, the dollar amount of the return shipping label will be deducted from your return. Re-do does not cover exchange shipping, you will receive an invoice for $5 for any exchange orders.(If you purchased re-do and you are being charged a fee when you fill out the form, make sure you are not checking "package pickup" as this is an extra fee.)

When do I receive store credit/when is my exchange processed?

Store credit is sent when your return is delivered to me. Additionally, exchange items are not reserved until your item is delivered to me.

Where do you ship from?

Utah, United States

Sizing

What units do you measure in?

Items are measured in inches flat. For example, if an item says "bust: 18," that means if you are looking at the item straight on, the measurement from armpit to armpit is 18 inches. This measurement needs to be doubled for the circumference, which would be 36 inches.

XS: B 16-22 W 13.5-19.5 H 25 L 46

translated means:

Extra small bust is 16 inches flat unstretched, and stretches up to 22 inches flat. The circumference would stretch from 32-44 inches. The waist is 13.5 inches flat unstretched, and stretches up to 19.5 inches flat. The waist circumference would be 27-39 inches. The hip measurement is 25 inches flat or 50 circumference. The length is 46 inches from shoulder to hem.

Other words you might see are "rise" and "inseam." Rise is the measurement from the waistband to the bottom of rate crotch, and inseam is the measurement from the crotch seam to the hem of pants.

Do you have extended sizing?

Unless an item is a Dahl exclusive, I usually can't get it in anything other than S-L. But I am trying to offer more sizes as I grow because it is important to me that everyone can feel beautiful in the pieces they want to wear :) Thank you for being patient with me as I make this happen. Check out the Dahl Exclusives here if you are looking for extended sizing!

What is each size in numerical sizing? (ie which size is 2/4, 6/8, 10/12 etc)

Most of the items I bring in are pretty flexible in sizing because I want things that grow and shrink with you as your body changes! I can be multiple different sizes at different times of the month. I achieve this by bringing in items that are loose, have smocking/shirring, elastic waistbands, etc. Generally speaking though, the pieces follow standard sizing. X-Small 0-2, Small 4-6, medium 8-10, large 12-14, X-Large 16, XXL 18-20, XXXL 22-24. Look at measurements and watch the try ons to see differences in each item :)